case history

How to track components retrieved by technicians during out-of-hours service calls?

Warehouse How to track components retrieved by technicians during out-of-hours service calls?

The Problem

The Problem

One of the most important multi-utility companies in Italy needed to track the parts taken by operators called in to handle emergencies outside standard working hours.

The Solution

The Solution

We set up gates capable of reading both the tags applied to the materials and, via the operator’s badge, identifying who performed the picking. These operations are then forwarded to the warehouse management system.

IT IS IMPORTANT TO CAREFULLY CONSIDER THE SPECIFIC REQUIREMENTS OF THE USE CASE BEFORE IMPLEMENTING AN RFID SYSTEM, TO ENSURE THE BEST RESULT.

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